Features

Everything you need to run a modern clinic

A full picture of what's inside. No upsells — most features are available from the Starter plan.

Clinical workflow

The daily clinical loop — booking, triage, charting, and follow-up, in one record.

8 features

01·01

Appointments & scheduling

A visual calendar built for clinics. Book in seconds, never double-book, keep reception and doctors in sync.

  • Day, week, and multi-doctor views
  • Automatic conflict detection per doctor and room
  • Recurring appointments and series management
  • WhatsApp appointment reminders
  • Reschedule, restore, and requeue with a click
  • Custom appointment tags for triage and filtering
01·02

Triage & queue management

Move patients from check-in to doctor smoothly — with a real waiting-room display and analytics.

  • Walk-in check-in flow and waiting list
  • Nurse triage workflow with vitals capture
  • Separate doctor and nurse queue views
  • Public queue display screen for the waiting room
  • Queue analytics — wait times, throughput, bottlenecks
01·03

Patient records & EMR

The complete clinical record — from first visit to last follow-up — in one searchable timeline.

  • SOAP-style medical notes and consultation history
  • Vitals, lab orders, imaging, and attachments
  • Prescriptions with drug-interaction and allergy warnings
  • Medical certificates and printable patient reports
  • Patient merge for duplicate resolution
  • Bulk patient import from Excel
01·04

Patient timeline

Every event in a patient’s history — visits, consultations, prescriptions, lab orders, invoices, and files — on one chronological, filterable timeline.

  • One unified feed across clinical, financial, and document records
  • Filter by event type and time range in a tap
  • Jump straight from any event to its source record
01·05

Dental module

Designed with dentists in mind — not bolted on top of a general EMR.

  • Interactive tooth chart (FDI + Universal numbering)
  • Odontogram with per-tooth status and history
  • Multi-visit treatment plans with approval workflow
  • Per-tooth imaging and attachments
  • Dental procedures catalog mapped to services
01·06

Physical therapy

Purpose-built for rehab — plans of care, home exercise programs, and the structured outcomes physios actually track.

  • Plans of care with goals, prescribed frequency, and session packages
  • Per-visit SOAP session notes with pain scores
  • Exercise catalog and assigned home programs
  • Structured outcomes — pain (NPRS), range of motion, and manual muscle testing
  • Authorized vs completed sessions with discharge summaries
  • Sell session packages and bill the whole course in a single invoice
  • Recurring session scheduling, plus a progress view with pain trends and outcome charts
01·07

Surgery & operations

Run surgical cases end-to-end — pre-op prep, intra-op notes, and post-op follow-up — all linked to the patient record.

  • Operations log with surgeon, team, and time tracking
  • Pre-op checklists and consent capture
  • Intra-op notes and post-op follow-ups
  • Linked to invoices, prescriptions, and medical records
01·08

Forms & e-signature

Build your own consent, intake, and post-op forms from a field palette, then capture the patient’s signature on any device and export a signed PDF.

  • Field palette: text, choices, dates, file upload, and signature
  • On-screen signature capture with a tamper-evident record
  • Make a consent form required before surgery can be scheduled

Revenue & finance

From quotation to settlement — billing, claims, treasury, and ZATCA compliance.

7 features

02·01

Billing & invoicing

Turn every visit into an invoice, every invoice into a payment, every payment into a clear report.

  • Services catalog with packages and promotions
  • Invoices, payments, and partial payment tracking
  • Patient ledger and receivables aging
  • Expenses with categories and approvals
  • P&L dashboard with financial alerts
02·02

Quotations

Estimate treatment costs for patients — and convert accepted quotes into invoices without re-keying.

  • Build quotes from services and packages
  • Expiry dates and accept / decline status
  • One-click convert to invoice
  • Printable, branded quotation templates
02·03

Insurance & claims

Support patients with insurance without drowning in paperwork.

  • Insurance plans with custom coverage rules
  • Patient insurance cards and eligibility tracking
  • Co-pay, deductible, and coverage logic per service
  • Claim submission and status tracking
  • Reconciliation against settled claims
02·04

Electronic insurance exchange

Verify coverage and submit claims to the national network — no portals, no double entry.

  • Real-time eligibility checks (Saudi NPHIES, FHIR R4)
  • Electronic claim submission with status tracking
  • Egypt (UHIA / payer) support on the same connection
  • Encrypted credentials with sandbox and production modes
  • Submission queue with one-click resubmit
02·05

Treasury & cashflow

Know exactly where your money is — cash drawers, bank accounts, and safes — at any moment.

  • Cash, bank, and safe account management
  • Transfers between accounts with audit trail
  • Daily cash report per branch and per drawer
  • Opening balances and reconciliation
  • Scheduled treasury sweeps
02·06

Charity & third-party sponsors

When a charity, church, or employer covers part of a patient's bill, track it as real income from the right payer — not a discount.

  • Add sponsors (charity, church, employer, NGO, embassy)
  • Cover a percentage, a fixed amount, or the full balance
  • One-off per visit or an ongoing sponsorship that auto-applies
  • Sponsor receivables tracked separately from patient balances
  • Record sponsor payments and settle outstanding shares
02·07

E-invoicing (ZATCA & ETA)

Compliance built in — not an afterthought. Works for Saudi and Egyptian clinics out of the box.

  • ZATCA Phase 2 (Saudi Arabia) — clearance + reporting
  • ETA e-receipt (Egypt)
  • CSR / CSID onboarding flow with OTP
  • Per-branch device configuration
  • Remediation queue for failed submissions

Operations

Front desk, pharmacy, payroll, and branches — the machinery that keeps a clinic calm.

7 features

03·01

Multi-branch

Run multiple locations as one clinic. Share what should be shared; isolate what shouldn't.

  • Shared patient and staff directory
  • Branch-level appointments, queues, and invoices
  • Cross-branch analytics and comparisons (Enterprise)
  • Per-branch ZATCA device configuration
03·02

Pharmacy & inventory

Track medicines and supplies from purchase to dispensing without spreadsheets.

  • Medicines catalog with stock levels per branch
  • Low-stock and expiry alerts
  • Dispensing linked to prescriptions
  • Inventory adjustments with audit trail
  • Supplier and purchase management
03·03

WhatsApp messaging

Reach patients where they already are — two-way WhatsApp from inside the clinic, no third-party inbox.

  • Shared team inbox with two-way conversations
  • Automated appointment reminders and confirmations
  • Approved message templates in Arabic and English
  • Conversations linked to patient records
  • Twilio, 360dialog, and Meta Cloud provider support
03·04

Reception, check-in & waiting list

A focused workspace for reception — not a dashboard meant for admins squinted at from behind a counter.

  • Dedicated reception view with today's schedule
  • One-tap patient check-in
  • Waiting list with priority and expiry
  • Walk-in invoicing flow
  • Global patient search with instant switch
03·05

Compensation, attendance & HR

Staff payroll without a separate system. Attendance, bonuses, and doctor commissions in one workflow.

  • Staff attendance with auto-tracking
  • Shift types and schedules
  • Salary breakdown with bonuses and deductions
  • Doctor commissions on collected revenue
  • Compensation workflow: draft → review → approve → pay
  • Per-staff history and payslip export
03·06

Staff credentials & license tracking

Never get caught with a lapsed license. Track every credential and get warned before it expires.

  • Track licenses, board certifications, and insurance per staff member
  • Expiry dates with clear valid / expiring / expired status
  • Upfront warning when credentials are about to lapse or have expired
  • Controlled-substance and professional licenses in one register
  • Permission-gated and fully audit-logged
03·07

Controlled-substance register

A compliant, tamper-evident log for scheduled drugs — every movement accounted for, with a running balance you can reconcile.

  • Flag medicines by schedule (II–V) and track them in a dedicated register
  • Record receipts, dispensing, administration, returns, and wastage
  • Running balance per drug for fast physical reconciliation
  • Witness signature and prescription reference on every entry
  • Patient-linked and fully audit-logged, without duplicating patient data

Platform

Access control, encryption, audit, and reporting — the foundation under everything.

5 features

04·01

Reports & analytics

Answers without waiting on a developer. Built-in reports for the numbers you actually need.

  • Financial, clinical, and operational reports
  • Payer analytics — insurance vs self-pay, new vs returning, year-over-year
  • Report builder with filters and grouping
  • Scheduled report delivery by email
  • Export to PDF and Excel
  • Clinic goals and performance tracking
04·02

Permissions & access control

Every staff role gets exactly what they need — nothing more.

  • Seven built-in roles: super admin, admin, doctor, nurse, reception, accountant, patient
  • Custom permission profiles per clinic
  • Per-user overrides for edge cases
  • Scope rules: own / branch / clinic
  • Access logs for sensitive actions
  • Session management and forced sign-out
04·03

Encryption at rest for sensitive data

Your patients' most sensitive details are encrypted in the database, so they stay private even if a backup or dump is ever exposed.

  • National IDs, contact details, and addresses encrypted (AES-256)
  • Clinical free-text — notes, allergies, diagnoses — encrypted
  • Insurance member numbers and WhatsApp message bodies encrypted
  • Exact-match search still works via secure blind indexes
  • A single managed key; data is decrypted only inside the app
04·04

Audit, backup & data retention

The boring but essential parts — done right, so the audit and the disaster-recovery plan aren't panic projects.

  • Audit log for sensitive actions and admin changes
  • Daily encrypted backups with retention
  • Configurable data retention per model
  • Access log with IP, device, and timestamp
  • Self-service restore for point-in-time recovery
04·05

Customization & templates

Bend the system to your clinic's workflow, not the other way around.

  • Print templates for invoices, prescriptions, and certificates
  • Custom appointment tags and colors
  • Extensible dropdowns (allergies, chronic conditions, surgery types, etc.)
  • Services, packages, and promotions catalog
  • Announcements banner for staff

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See it in your own clinic

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